Last updated: September 21, 2026
VAYNORI is operated by Yiwu Xiaoyu Cultural Products Co., Ltd. (“VAYNORI,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://vaynori.com, submit a quote request, create an account, place an order, or otherwise communicate with us.
- Information We Collect
We may collect the following categories of information:
• Contact information, including your name, email address, telephone number, company name, billing address, and shipping address.
• Order information, including the products ordered, quantities, prices, shipping destination, payment method, and order status.
• Quote and customization information, including product requirements, quantities, artwork, logos, reference links, packaging requirements, and other information you provide.
• Account information, including your username, password credentials, order history, and account preferences.
• Transaction information. If payment services are enabled, payments may be processed by third-party payment providers. We do not directly store complete payment card details.
• Technical information, including your IP address, browser type, device information, operating system, referring pages, pages visited, and approximate location.
• Communications, including emails, customer-service requests, reviews, and other messages you send to us.
- How We Use Your Information
We may use personal information to:
• Process and manage orders.
• Review quote requests and provide pricing, production, packaging, and shipping information.
• Communicate about product availability, customization, payments, order status, and delivery.
• Create and maintain customer accounts.
• Prevent fraud, abuse, and security incidents.
• Operate, maintain, analyze, and improve our website and services.
• Comply with legal, accounting, tax, customs, and regulatory obligations.
• Send marketing communications where permitted by law or with your consent. You may unsubscribe from marketing emails at any time.
- Legal Bases for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
• Performance of a contract or steps taken before entering into a contract.
• Our legitimate interests in operating, securing, and improving our business.
• Compliance with legal obligations.
• Your consent, where consent is required.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
• Keep the website and shopping cart functioning.
• Remember account and checkout preferences.
• Maintain secure login sessions.
• Understand website traffic and performance.
• Prevent fraud and improve security.
You may adjust cookie settings through your browser. Disabling essential cookies may prevent certain website, account, cart, or checkout functions from working correctly.
- How We Share Information
We may share personal information only when reasonably necessary with:
• Website hosting, email, security, analytics, and technical service providers.
• WooCommerce and other service providers used to operate our store.
• Payment processors and financial institutions when payment services are used.
• Warehouses, manufacturers, carriers, freight forwarders, customs agents, and logistics providers involved in fulfilling an order.
• Professional advisers, including accountants, insurers, auditors, and legal advisers.
• Government authorities or other parties when required by law or necessary to protect our rights, customers, property, or security.
We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising as those terms may be defined under applicable California privacy law.
- International Data Transfers
VAYNORI serves customers in multiple countries. Your information may be processed or stored in countries other than the country where you live, including China and locations where our service providers operate.
Where required, we take reasonable measures to protect personal information transferred internationally in accordance with applicable law.
- Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
• Order and transaction records for the period required by tax, accounting, customs, and other applicable laws.
• Quote requests and business communications for as long as needed to respond, maintain business records, and manage potential or ongoing customer relationships.
• Account information until the account is deleted, subject to legal retention requirements.
• Security and technical records for a reasonable period needed to protect and maintain the website.
When information is no longer required, we may delete or anonymize it.
- Your Privacy Rights
Depending on your location, you may have the right to:
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information.
• Opt out of certain marketing communications.
• Lodge a complaint with an applicable data protection authority.
California residents may also have rights to know, correct, or delete personal information and to receive equal service when exercising privacy rights. Because we do not sell personal information for money or knowingly share it for cross-context behavioral advertising, we do not currently offer a “Do Not Sell or Share My Personal Information” link.
These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.
- Children’s Privacy
Our website is intended for business customers and general adult shoppers. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.
- Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Customers should not send complete payment card details, passwords, or other highly sensitive information through quote forms or ordinary email.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. Please review their privacy policies before providing personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website features, service providers, or legal obligations change. The revised policy will be posted on this page with an updated “Last updated” date.
- Contact Us
For privacy questions or requests, contact:
VAYNORI
Operated by Yiwu Xiaoyu Cultural Products Co., Ltd.
Website: https://vaynori.com
Email: mayunxiang939@gmail.com